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Millennium & Copthorne Hotels has appointed industry veteran Jennifer Fox as new CEO

She takes the reins from interim CEO Tan Kian Seng, who has the role since February 2017, and who will remain at the company as chief of staff and assume other executive responsibilities.

UK hotel chain Millennium & Copthorne Hotels has named former Fairmont Hotels & Resorts president Jennifer Fox as its new group chief executive and a member of its board of directors.

She takes the reins from interim CEO Tan Kian Seng, who has the role since February 2017, and who will remain at the company as chief of staff and assume other executive responsibilities.

Previously serving as president of Fairmont Hotels & Resorts, Fox was responsible for the brand’s global hotel portfolio and prior to this she held senior positions at InterContinental Hotels Group (IHG) and Starwoods Hotels & Resorts.

Fox will also continue to serve as an independent non-executive director of Village Roadshow, an Australian mass media and entertainment company.

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Speaking of her appointment, Fox said: “I look forward to working with chairman Kwek and the board, together with my new Millennium & Copthorne Hotels colleagues around the world.

“The group’s distinctive portfolio of iconic properties gives it a strong edge in tackling the challenges in today’s global hospitality market. I see this as a significant opportunity at a time of great change in our industry.”

In February, the hospitality management and real estate group, said that its revenue per available room (RevPAR), a key measure of a hotel’s financial health, rose in all regions in its fourth quarter except in europe where it slumped 2.9%.

“I am delighted to welcome Jennifer to the group as our chief executive officer,” added Kwek Leng Beng, chairman of M&C.

“With her strong leadership and in-depth sales, marketing and branding background, she will play a critical role in repositioning our key hotels, uplifting brand awareness of the group, as well as improving the overall performance of our portfolio.

“On behalf of the board, I would like to thank Kian Seng for his commitment, support and the leadership he has provided. As chief of staff, he will assist Jennifer in expediting the progress of the group.”

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